Frequently asked questions

Company

Are you insured and bonded?

Yes! We are insured with ProFur. We are not bonded because that is for businesses with employees and Pawsitive Company is solo run by Cassie.



Can you visit every other day?

Pawsitive Company's policy is to visit at least once a day for the safety and well-being of your pets and home. For many reasons such as medical reasons, pets getting stuck/trap in things or room, home-related emergencies could come up like leaking toliet. No. We strongly believe that pets deserve love and attention every single day! When we care for your pets, we deeply care for them like they're our own and it would cause us a lot of stress and worrying wondering if they're okay on a day we didn't check up on them. A LOT can happen in just 24 hours, pets getting sick, getting into something they shouldn't, getting trapped, escaped out a window, there could be a burst pipe, leaking toilet and so on.



Do you offer 15 minutes per day visits?

No. We strongly believe that pets deserve love and attention every single day! When we care for your pets, we deeply care for them like they're our own and it would cause us a lot of stress and worrying wondering if they're okay on a day we didn't check up on them. A LOT can happen in just 24 hours, pets getting sick, getting into something they shouldn't, getting trapped, escaped out a window, there could be a burst pipe, leaking toilet and so on.



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